Public Notice: Important Voluntary Product Recall Information

Hill’s Pet Nutrition Voluntarily Recalls Select Canned Dog Food for Excessive Vitamin D

Hill’s Pet Nutrition is voluntarily recalling select canned dog food products due to potentially elevated levels of vitamin D. While vitamin D is an essential nutrient for dogs, ingestion of elevated levels can lead to potential health issues depending on the level of vitamin D and the length of exposure. Vitamin D, when consumed at very high levels, can lead to serious health issues in dogs including renal dysfunction. Pet parents with dogs who have consumed any of the products listed and are exhibiting any of these signs should contact their veterinarian. In most cases, complete recovery is expected after discontinuation of feeding.

The affected canned dog foods were distributed through retail pet stores and veterinary clinics nationwide in Indonesia. No dry foods, cat foods, or treats are affected. Pet parents who purchased the product with the specific lot/date codes listed should discontinue feeding and dispose of those products immediately. To have discarded products replaced at no cost, please contact the pet shop, e-Retailer and veterinary clinics where you purchased the product of specific lot/date code, or, Hill’s via our website or at hillspet.co.id/.

Hill’s Pet Nutrition learned of the potential for elevated vitamin D levels in some of our canned dog foods, and our investigation confirmed this was a result of a supplier error.

We care deeply about all pets and are committed to providing pet parents with safe and high quality products. Hill’s has identified and isolated the error and, to prevent this from happening again, we have required our supplier to implement additional quality testing prior to their release of ingredients. In addition to our existing safety processes, we are adding our own further testing of incoming ingredients.

For further information, please contact Hill’s Pet Nutrition at 021 658 31008 [Monday-Friday] during the hours of [9am-5pm] or at info@sbmpetnutrition.com. Information can also be found https://www.hillspet.co.id/Productlist. This voluntary recall is not applicable in all countries. If you are outside of Indonesia, please check your own country’s Hill’s website for more information.